Concord Digital Fax
FAXCOM Hybrid Solution
The best of both worlds for enterprise digital fax
Reduce complexity while protecting your enterprise communication network investment with FAXCOM Hybrid
Hybrid moves fax transmission to the cloud, while retaining your on-premise server’s security, integrations, routing, and automation rules.
Reduce Operational Expense
Reduce data-center footprint and related maintenance costs
Eliminate or reduce fax telephony line costs and maintenance
Reduce or Remove machine costs like ink, toner, paper
Depend on just one vendor to manage maintenance, servers, and troubleshooting, as needed
Preserve the Current Employee Work Environment
Maintain your organization’s existing network integrations, automation, and workflow configurations
Eliminate the need to train staff to drive adoption
Easy implementation process allows you to migrate at your speed
No change-management or migration-related downtime
Maintain Business Continuity
Easily scale and eliminate fax telephony and server capacity limits
Seamlessly integrate with existing user applications
Achieve secure and reliable business continuity through cloud transmission
Reduce Operational Expenses
Eliminate fax line costs, reduce data center footprint, machine expenses, and depend on a single vendor for management.
Increase Security and Peace of Mind
Ensure regulatory compliance and privacy
of data through trusted measures including
HIPAA, SOC1, SOC2 Type 2, TLS Encryption
Responsive 24/7 U.S based customer support
Seamless Integrations
Seamlessly integrates with existing applications with the ability to scale in real-time to eliminate fax telephony and server capacity limits, ensuring business continuity.
Maintain Current User Experience
The simplified implementation process maintains your existing network integrations, automation, and workflow configuration. Migrate your fax lines with no downtime or need for staff training or change management.
Increase Security and Peace of Mind
Ensure regulatory compliance and privacy of data through trusted measures such as HIPAA, SOC1, SOC2 Type 2, and TLS encryption. Additionally, maintain in-house data security and have access to Biscom’s responsive 24/7 U.S.-based customer support.
Customizable features tailored to fit your network and business operations
Scale in real time to support fax-volume fluctuation
TLS encryption
Send and receive via email, web client, EHR or other workflow application
Real-time, sent fax status alerts
Active directory and SSO integrations available
Web-based, desktop and mobile interfaces
Customizable cover pages
Custom retries
Inbound and outbound automation
Customizable workflow configurations
Monitor departmental usage by job type, fax number and user
“The hybrid fax solutions have provided significant time savings, allowed us to reduce hardware and support costs, and ultimately increased reliability for our customers that depend on us.”
— IT MANAGER, NUSS PROFESSIONAL SERVICES GROUP
How FAXCOM Hybrid Works
